Train the Trainer: How to Design and Deliver Training Programs

Event Date/Time

  • Tuesday, March 20, 2018
    1:00 pm - 4:30 pm


800 NE Oregon St
United States

Intended Audience

  • People who are new to the training and development field.
  • Experienced trainers who want to brush up on their skills.
  • Managers who develop individual employees.


Effective employee training requires more than just a slick PowerPoint! This fun, hands-on workshop shows participants how to rapidly develop and deliver employee training programs that really work. The class incorporates a variety of interactive learning techniques including a simulation where participants get to design and deliver a mini-training module.

More than 20,000 people have viewed this course on LinkedIn Learning and Now you can experience the workshop live! You can view a preview of the class here:

Click here for a color flyer about this program.


At the end of this session, participants will be able to:

  • Decide when training is, and is not, a good solution.
  • Conduct a needs analysis in response to a training request.
  • Create an Individual Development Plan (IDP) for an employee.
  • Develop a training program using the ADDIE model.
  • Facilitate effective classroom training.


Jeff Toister, CPLP, PHR
President, Toister Performance Solutions, Inc.
San Diego, California

Jeff is an author, consultant, and a trainer. He has written two customer service books including the bestselling The Service Culture Handbook, and he has contributed to the ASTD Handbook, 2nd edition.

More than 140,000 people from six continents have taken one of his 17 courses on LinkedIn Learning (a.k.a. Titles for these on-demand training videos include How to Design and Deliver Training Programs, Measuring Learning Effectiveness, and Instructional Design Essentials: Needs Analysis.

He holds a Certified Professional in Learning and Performance (CPLP) credential from ATD and has been featured in two advertising campaigns to promote the CPLP certification. In 2015, Jeff was one of the inaugural recipients of the CPLP Contributor Award.

He is a Past President of ATD's San Diego chapter, where he is a recipient of the WillaMae M. Heitman award for distinguished service.

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Program Details

  • Check in at 12:30 pm.
  • Workshop is in Room 1A.
  • View transportation options.
  • Limited to 50 participants.

Registration Details

  • Registration is available for our partner organizations.
  • To receive a refund, a written request must be received in the Chapter office at least one week before the event.
  • No refunds or credits for future events given after that time.
  • Prices go up at the door.
  • Have a full stamp card? To redeem your stamp card, please use the Contact The Chapter email form to request an online registration code.

Pre-work for Participants

(Suggested)  Think of a current training initiative or project where you can apply the skills you'll learn in this workshop.

Takeaways for Participants

  1. Participant handout
  2. Workshop Planning worksheet
  3. Individual Development Plan worksheet
  4. Access to the course on for 30 days.

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CPLP Recertification Credit

CPLPs earn one recertification point/credit for each physical hour of continuing education within one’s current role/job or involving a new experience or content. You will need to keep records of the event and prepare any required paperwork. Visit the CPLP webpage for complete information.

The Chapter estimates 3 recertification hours for this workshop.

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HRCI and SHRM Recertification Credit

This program may be eligible for self-certification for HRCI and SHRM recertification credits. You will need to keep records of the event and prepare any required paperwork. Visit the HRCI recertification webpage or the SHRM recertification webpage for more information.

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Alignment with ATD's Competency Model
Areas of Expertise
Areas in BOLD will be addressed in this presentation.

  1. Performance Improvement
  2. Instructional Design
  3. Training Delivery
  4. Learning Technologies
  5. Evaluating Learning Impact
  6. Managing Learning Programs
  7. Integrated Talent Management
  8. Coaching
  9. Knowledge Management
  10. Change Management


800 NE Oregon St, Portland, Oregon, 97232, United States