Remodeling the Employee Experience

Event Date/Time

  • Thursday, April 19, 2018
    9:00 am - 11:30 am


800 NE Oregon St
United States

Discover Unifying New Methods that Span the Generations at Work


Intended Audience

OD, training and development, HR Business Partners, Recruiters, Employee Relations, Coaches (esp. career), Management Consultants, Leaders at all levels.


Forward-thinking employers recognize that attracting and retaining good people is no longer possible without a decisively better employee experience. Yet at most enterprises today the employee experience is still shaped by a jumble of onboarding and professional development tools that are incohesive at best — and de-energizing at worst.

How can firms create an employee experience that is both integrated and energizing? Join organizational development expert and Business Models for Teams author Bruce Hazen to learn a surprisingly simple approach to reinventing the employee experience. You will learn about:

  1. Simple techniques that immediately teaches new employees how the organization works and where they fit in
  2. Extending this methodology from onboarding into professional development to provide a smooth, integrated — and energizing! — employee experience.
  3. Ignoring workplace “generation gaps” and instead focus on the one thing that engages the entire workforce.


At the end of this session, participants will be able to:

  • Use a business model canvas to show others how things actually operate.
  • Demonstrate a practical, leading-edge way to enhance employee experience by delivering on career progress.
  • Address the missing half of teambuilding and discourage silos of work.
  • Create common ground to unify the employee experience around a bigger theory of work beyond the job description.


Bruce Hazen, MS
Certified “Business Model You” Practitioner

President, Three Questions Consulting

Author Bruce Blackstone Hazen (Answering The Three Career Questions 2014, Business Models for Teams 2017) is a management coach and career strategist that has guided leaders and their followers to tailored answers for The Three Career Questions for over 19 years. His mission is clear - reduce suffering at work, increase career satisfaction, prevent you from spending your whole career finding-one-job-in-a-row and offer a bigger theory of the game with business modeling skills for teams.

As a Certified “Business Model You” Practitioner and trainer, he helps leaders and teams define and refine business models that deliver value (not just activity) and get them compensated for doing so.

He is prepared by professional experience in diverse previous leadership roles in wildly discrepant industries as well as degrees in Industrial and Labor Relations from Cornell University and a graduate degree in Clinical Psychology. Guess what the three questions might be and then go here to see what they actually are:

Learn more about transforming the employee experience in Business Models for Teams: See How Your Organization Really Works and How Each Person Fits In (Penguin/Random House 2017) at

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Program Details

  • Check in at 8:30 am.
  • Workshop is in Room 1B.
  • View transportation options.
  • Limited to 50 participants.

Registration Details

  • Registration is available for our partner organizations.
  • To receive a refund, a written request must be received in the Chapter office at least one week before the event.
  • No refunds or credits for future events given after that time.
  • Prices go up at the door.
  • Have a full stamp card? To redeem your stamp card, please email the ATD office ( and request a code to redeem online.

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CPLP Recertification Credit

CPLPs earn one recertification point/credit for each physical hour of continuing education within one’s current role/job or involving a new experience or content. You will need to keep records of the event and prepare any required paperwork.
Visit the CPLP webpage for complete information.

The Chapter estimates 2.5 recertification hours for this workshop.

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HRCI and SHRM Recertification Credit

This program may be eligible for self-certification for HRCI and SHRM recertification credits. You will need to keep records of the event and prepare any required paperwork. Visit the HRCI recertification webpage or the SHRM recertification webpage for more information.

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Alignment with ATD's Competency Model
Areas of Expertise
Areas in BOLD will be addressed in this presentation.

  1. Performance Improvement
  2. Instructional Design
  3. Training Delivery
  4. Learning Technologies
  5. Evaluating Learning Impact
  6. Managing Learning Programs
  7. Integrated Talent Management
  8. Coaching
  9. Knowledge Management
  10. Change Management


800 NE Oregon St, Portland, Oregon, 97232, United States