Effective Decision Making in Diverse Groups

Event Date/Time

  • Tuesday, February 26, 2019
    9:00 am - 10:00 am

Intended Audience

  • Anyone interested in team building and decision making.


Organizational decisions can be most successful if all members actively support or at least accept them. This talk will present a process framework and practical tools to facilitate participatory decisions. Steps in the process include determining stakeholders and clarifying criteria, involving the community to search for creative solutions, and evaluating options in a fair and systematic way.

Case studies show that this kind of criteria-focused approach can lead to surprising amounts of innovation and agreement in challenging and complex group decisions. The presentation will discuss real examples and their implications.


At the end of this session, participants will be able to:

  • Clarify the interests of different stakeholders and their criteria for a positive decision outcome
  • Involve the community in creating innovative solutions
  • Evaluate options in a fair, systematic and transparent way for maximal buy-in

This workshop will be streamed live by Brandlive, a chapter sponsor and a video platform.


  • Examples of good maps
  • A list of materials required to build maps
  • A Visio template for building online maps (for when it is necessary to work virtually)
  • Practice building maps


Ursina Teuscher, PhD
Teuscher Decision Coaching
Portland, Oregon

Ursina has a PhD in Applied Psychology (2004) and a professional degree (MS) as a Career Counselor from the University of Freiburg, Switzerland (2000). As a decision coach, consultant and facilitator, she helps organizations and individuals think more systematically and creatively about achieving their goals.

She has been teaching decision making and other aspects of cognitive and applied psychology since 2001, across a variety of settings and audiences (private, non-profit and academic), and currently teaches Decision Making at Portland State University (PSU). She provides strategic planning and coaching to businesses and non-profit organizations, and offers educational workshops on decision making techniques for professionals.

Ursina has co-authored the book, Heart and Mind: Mastering the Art of Decision Making, and has published numerous peer-reviewed research articles in cognitive and applied psychology, neuroscience, and decision making.

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Program Details

  • Limited to 100 participants.
  • A link to the virtual event will be sent closer to the event.
  • A Q&A section will be available to participants to write in questions for the presenters as they're speaking.

Registration Details

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CPLP Recertification Credit

CPLPs earn one recertification point/credit for each physical hour of continuing education within one’s current role/job or involving a new experience or content. You will need to keep records of the event and prepare any required paperwork.
Visit the CPLP webpage for complete information.

The Chapter estimates 1 recertification hours for this workshop.

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HRCI and SHRM Recertification Credit

This program may be eligible for self-certification for HRCI and SHRM recertification credits. You will need to keep records of the event and prepare any required paperwork. Visit the HRCI recertification webpage or the SHRM recertification webpage for more information.

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Alignment with ATD's Competency Model
Areas of Expertise
Areas in BOLD will be addressed in this presentation.

  1. Performance Improvement
  2. Instructional Design
  3. Training Delivery
  4. Learning Technologies
  5. Evaluating Learning Impact
  6. Managing Learning Programs
  7. Integrated Talent Management
  8. Coaching
  9. Knowledge Management
  10. Change Management



A notice with the access information to the specific platform will be sent the day before or the morning of the event in a separate email to all registrants.

This program will be held online using virtual platform technology. Webcams, headsets and telephone connections may be required depending on the event.

Technical support is not available during the event so please check your equipment and connections ahead of time.